Double the charm, double the character.
The House of Barrooni two-charm bag charm pairs our signature brass entwined-hands motifs in a playful cluster. Made to swing, shine, and add a distinctive House of Barrooni touch to your everyday carry.

Material: Brass

No. of Components: 1

Color: Golden

Made to order. Dispatched in approx. 2 weeks. Timeline indicates dispatch, not delivery

House of Barrooni Return & Exchange Policy

We want you to love every House of Barrooni piece you bring home. If something isn’t right, please get in touch so we can help.

For eligible orders delivered within India, you may request an exchange for another size, colour or style, or opt for store credit, within 14 days of delivery. Exchanges are subject to availability and inspection of the returned item.

Exchange Eligibility

1.        Change-of-mind requests: We do not offer refunds for a change of mind. Eligible items may be exchanged for another product or store credit.

2.        Condition of the item: Items must be unused, unworn, unwashed and unaltered, with all original tags attached. Items that have been soiled or damaged after delivery may not qualify for an exchange. If your order arrives without tags, please inform our customer care team promptly.

3.        Accessories and packaging: Please include all accessories supplied with the item, including belts, detachable components and any branded packaging or muslin bags.

4.        Customised orders: Custom-made, made-to-measure, personalised and altered items are not eligible for change-of-mind returns or exchanges.

5.        Discounted merchandise: Discounted items are not eligible for change-of-mind exchanges where this restriction was disclosed before purchase.

6.        Jewellery: Jewellery is not eligible for change-of-mind returns or exchanges for hygiene reasons.

These conditions do not limit your rights if an item arrives damaged, is defective, is incorrectly supplied or is materially different from its description.

Damaged Defective or Incorrect Items

If you receive an item that is damaged, defective or different from what you ordered, please contact us promptly with your order number, a description of the issue and photographs where reasonably available.

We request that visible issues be reported within 14 days of delivery to help us resolve them quickly. This reporting period does not restrict any rights available under applicable law, including for defects discovered later.

After assessing the issue, we will provide an appropriate remedy, including a replacement or refund where required by law. We will not require you to accept store credit where you are legally entitled to a refund.

Please retain the item and its packaging where possible. Missing packaging or tags will not automatically prevent a valid claim for an item that arrived faulty or incorrect.

If your order is delivered later than the agreed delivery date, contact us so we can assess the appropriate remedy under applicable law, including any applicable exceptions for circumstances beyond reasonable control.

Refund Processing

Where a refund is approved, we will process it within 7–10 business days of approval, or within any shorter period required by law.

Refunds will ordinarily be made to the original payment method. For Cash on Delivery purchases, where offered, our team will arrange an appropriate refund method with you. Your bank or payment provider may require additional time to reflect the amount.

How to Request an Exchange Within India

Step 1 — Contact us

Email houseofbarrooni@gmail.com or WhatsApp +91 7738714417 within 14 days of delivery.

Please include your order number, the item you wish to exchange and your preferred replacement size, colour or style.

Step 2 — Await confirmation

Please wait for written approval and return instructions before sending your item.

We will attempt to arrange a pickup through our logistics partner. If pickup is unavailable at your address, we may ask you to send the item using a tracked courier to the return address provided by our team.

Any applicable exchange shipping charges will be confirmed before you proceed. For a confirmed damaged, defective or incorrectly supplied item, House of Barrooni will cover reasonable necessary return costs.

Step 3 — Pack and send your item

Pack the item securely, preferably in its original packaging, with all tags and supplied accessories included. Retain your courier receipt and tracking details until the exchange is completed.

Step 4 — Inspection and exchange

Once we receive and inspect the item, we will confirm your exchange or store credit. If your preferred replacement is unavailable, our team will help you select another eligible piece or arrange store credit.

Any price difference and applicable store credit conditions will be explained before the exchange is finalised.

International Orders

We do not ordinarily offer change-of-mind returns or exchanges for international orders.

This restriction does not apply to damaged, defective or incorrectly supplied items, or where applicable law requires a remedy. Please contact us before arranging an international return so we can provide the appropriate instructions.

In exceptional cases, we may approve an exchange if you can make the eligible item available for collection from an agreed address in India within 30 days of the original delivery. Written approval is required in advance, and the item must meet our exchange conditions.

Additional shipping charges may apply if the replacement needs to be delivered internationally. Any applicable charges will be confirmed before you proceed.

Contact Us

For assistance with a return, exchange or refund, please contact:

Email: Houseofbarrooni@gmail.com
WhatsApp: +91 7738714417

Nothing in this Policy excludes or limits any mandatory consumer rights available under applicable law.